Service – ser·vice | \ ˈsər-vəs:  A helpful or useful activity supplying a public need.  The function or action of helping customers through provisioning assistance and advice.

Spy – \ ˈspī:  To observe, search for, or inspect something.  The gathering of strategically important information.


Hit a brick wall on your latest project?

Why ServiceSpy? 

We examine and evaluate customer service practice; including the technical points, platforms, products and business methods surrounding organizational interactions. Our simple, modular, and transparent approach allows your business the flexibility to engage with us however makes the most sense: 

Evaluating Managed Services?

You can certainly pick vendor C, behind door 3, or you can make a more informed decision…